JezzWarren.com

Quick Enough To Take

Another good day with the knee recovery, I think the combination of the tablets and the lighter knee support worn throughout the day is working.
I needed to run a favour for Ian today, nipping down to PCWorld and grab a wifi dongle for his new Internet connection, all sounds good so far. Getting the item was straight forward enough and doing the usual click and collect service goes without a glitch until I have a spur of the moment impulse buy for Wayne.
Typical, after that grief you have to endure in a shop so heavenly staffed on the floor and so little staff in the checkouts and the same is for returning items.
Yes I had to return an item and I could not believe how many questions I was asked in order to get a refund when only a few feet away was a six feet high printed poster behind the cashiers desk promoting about retuning your item with no problems.
That is another thing that gets my goat! Why is it a retail store and that is any (sorry Apple even you guys), can take your payment quicker than you can blink and yet when you want a refund the retailer tells you it can take anything up to five days for the transaction to be credited back to your card.
What is this all about? The middle man needs to sort it out. Come on, this kind of procedure is all about ones and zeros on a terminal.